POLICY

SHIPPING POLICY

 

Shipping & Processing Info

1.The price you paid include all the products and shipping cost to your country.

2.All items ship within 1-5 days of a received and cleared payment on orders. 

3.Tracking number are included for all the order. 

4.FeDex,DHL,UPS,TNT are available on most orders without additional fee. 

5.All PO Box Addresses will ship via Post Registed Mail, EMS or USPS. 

6.We ship using multiple carriers such as UPS, Fedex, DHL,TNT and USPS, Different counties we may use different carrier. 

7.AIKIP reserves the right to ship orders with Free Shipping through the carrier of our choice. 

8.International shipments may incur taxes, duties or brokerage fees prior to final delivery. 

9.Import duties, taxes, brokerage fees, VAT's and additional charges are not included in the item price or shipping charges and AIKIP is not responsible for any such additional charges 

10.Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

*AIKIP not responsible for any foreign taxes, Import duties, brokerage fees, VAT's or additional charges incurred in shipping. That is the sole responsibility of the buyer of the item. Additionally, we will put an invoice or mark items as a "Gift" and lower value to save buyer’s International taxes/duties.

Return Policy

1.You are completely covered by a full manufacturers warranty and support when you purchase from us.If you have any problems with your purchase contact us and we will have it taken care of!

2.We are manufacture of all the products that we sell so BUY WITH CONFIDENCE! We pride ourselves in service and want you to be 100% happy with your purchase!

3.30-Day Return Period on most items! You have a fully thirty days from the date your merchandise is received to qualify for a refund or an exchange.

4.The items must be back in the possession of AIKIP within the allotted 30 day period. The product must be as original and "Resalable as New" condition.

5.The customer is responsible for all transportation costs associated with returning the item back to Yuexin Ligthing. In the event that the item is defective, received in a damaged condition and is proven to be so, a return label may be issued to U.S. customers and European customers.

Payment Options

1.PayPal is the preferred method of payment. 

2.All orders must ship to the confirmed address on your account. For your protection we may contact you to require additional information to verify your order.

3.We also provide Western Union, T/T as optional payment method, you can contact us if you need so.

Why Us

1. 10 years professional moving head light manufacture, whose products export to 60 countries;

2. High quality control with CE, RoHS

3. Professional R&D team, products with our own mould and software system;

4. Simple design structure, much more easier for maintain

5. Checking every part carefully before next step; and testing 48 hours before shipping;

6. International Quality; Chinese Price;

7. Sincere Service(Effective pre-sale communication + Good after sale Service)

8. On-time Delivery;